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Teams Teams and People ‘Teams’ and ‘People’ create the biggest issues in most businesses despite the fact that everyone knows how difficult people are to manage. This feed offers a variety of sources on the subject. The sole aim is to help you to get you and your people ‘firing on all cylinders’ Robert Recommends: 1. The Innovation Cycle 2. Workbook 109: Leadership and The Board 3. Built To Sell 4. Bish Bash Bosh 5. Zappos's Tony Hsieh Full Members (£20+VAT per month) have access to everything in this feed plus additional benefits.  Available To Lite Members and Full Members The Key Influencers Chart Utilise the people you know to grow your business. Worksheet Your Life Is Your Business by Rasheed Ogunlaru A 5-minute talk about how personal problems can affect your business performance. Video & Article How Processes Fail The Systems They Serve Clay Shirky on how too many processes can get in the way of innovation. (50 mins) Video John Cleese on Creativity A talk on the best methods to nurture creativity. (30 mins) Video In Sight... In Mind by Andy Lopata Why good friends give the best referrals. Article Be True To Yourself And Your Customers by Rasheed Ogunlaru Why it is important to be honest and true in Business Video Networks Can Make Things Happen by Robert Ashton A strong network can benefit a business. Article Tony Robbins - Why We Do What We Do Get the people who will help achieve your goals. (20 mins) Video View Your Marketing Effectiveness Rob questions you on how you win and keep customers. Video Why Refusing To Stay Small May Be A Big Mistake Constant growth may make your business less profitable. Article Workbook 106: Innovation and Business Plans Involve your team in Innovation and Planning. Workbook Content below is only available to Full Members Workbook 108: Obsessions Of The Successful Teams are a key obsession of the successful. Workbook Workbook 109: Leadership And The Board A good board makes a great company. Workbook Ken Blanchard - Leading At A Higher Level A seminar on leadership and management techniques. (60 mins) Video The FiMO and RECoIL Worksheets Analysing business performance and growth potential. Worksheet Nine Things I Learned From Alan Mulally Management lessons from the man who turned around Ford. eBook James Dyson On Innovation Inventor/Entrepreneur offers his insights. (30 mins) Video From The Bedroom To The Saleroom Robert Craven look at Charterhouse Auctioneers' growth. Article Peter Drucker - What Makes An Effective Executive How to be an effective manager, a step-by-step guide. Checklist Malcolm Gladwell On Leadership And innovation Using great stories to give good advice. (2 x 60 mins) Video Rework by Jason Fried and David Hansson Making your business streamlined for growth. eBook The Balanced Business Scorecard Putting growth at the centre of the business. Worksheet Guy Kawasaki - 12 Lessons Steve Jobs Taught Me Things you can learn from the Apple founder. (60 mins) Video Zig Ziglar - Attitude Makes All The Difference An exercise to help you appreciate your job more. (8 mins) Video The Obsessions Of The Successful The 3 things that successful business people get right. Article Susan Cain - Quiet: The Power Of The Introverts Getting the most out of quiet employees. (45 mins) Video Strategy For Personal Success by Rich Horwath To help you achieve your personal goals in life. eBook Where Do You Want To Go? (Vision) Checklist to create your vision of the future. Checklist Mastermind Groups - Three Mini Case Studies Looking at how a mastermind group can help businesses. Article Robert Craven @ Warwick Business School Part 3 Summary and actions you need to take. (35 mins) Video Excellence Now! by Tom Peters The 'mother of all slide shows' on business practice and theory. Powerpoint Presentation The Best Of 2011 The the top content of last year's Business Club. Article Robert Craven's Best Blogs of 2011 The top blogs of last year. Article 'If You've The B***s To Do It, It'll Happen' Robert on a great new business that has formula for success. Article Multipliers by Liz Wiseman and Greg MacKeown How to manage your team/employees better. (60 mins) Video Dan Pink's TED Talk: The Surprising Science Of Motivation How to best motivate employees for results. (17mins) Video Tribes: We Need You To Lead Us by Seth Godin Build a group of follwers that will promote and support you. Audiobook Enchantment Marketing - Guy Kawasaki How to enchant people with your business and products. (60 mins) Video Grow Your Service Firm By Robert Craven A pre-release sample chapter from the new book. eBook What To Say To The Bank Manager Make your bank manager understand and like your business. Article Time Management For Creative People by Mark McGuinness A self-management guide to get tasks done quicker. eBook 'Where Will Your Referrals Come From?' By Andy Lopata Ways of using your network to gain new referrals. Free Chapter 'How To Email Important People' By James Clear How to contact the hard-to-reach people. Worksheet How To Nurture Performance by Robert Craven The best ways to treat employees, so they deliver more. Article Focus by Leo Babauta Book on how to focus on getting important tasks done. eBook The Power of Groups It is important to be supported by the right people. Article 'Building Partnerships For Social Gain' by Robert Ashton Big Society advisor on forming social enterprises. Article The "Secrets of Success" - My Foot Robert Craven on why a Mastermind Group is so effective. Article How To Be Creative Great eBook on becoming more creative. Book 10 Things To Do In The Next 10 Days Robert goes through the ten steps and calls you to action. Webinar Developing The CEO Within You How to demonstrate your leadership skills. (9mins) Video '...And Death Came Third' By Andy Lopata A sample chapter from Andy's book on networking. Book Buit To Sell A look at John Warrillow's new book. Book Jason Fried: Why Work Doesn't Happen At Work Why the office is such a hard place to get things done. (15 mins) Video How To Create Sustainable Profitability For Your Business The Robert Craven Manifesto. Article The Rise Of The Amateur Professionals Charles Leadbeater's 20-minute TED Talk. Video Guy Kawasaki Social media guru's new book on 'Enchantment' of customers. Case Study A Game Of 20 Questions Self Assessment: 20 tough questions to ask about your business.    Checklist An Out-Of-Touch Board Can Spell Disaster For A Growing Business Robert on what the board can do to stimulate business growth. Article You Get The Business You Deserve Robert gives three great ways to sort out operations in your company. Article Top Three Ideas To Grow Your Business Harvard Business on leadership and teams. (14 mins) Video Welcome To The valley Of Death Keeping your team small may be more profitable than growing. Article Tom Peters - The Smell Of The Customer A great customer service worksheet for your employees. Worksheet Customer Care Robert gives his lowdown on creating a great customer service. Article Chip Conley: Stand Out From The Brand Crowd Chip emphasises the importance of happy employees. (50 mins) Video  2010 Zappos's CEO On Going To Extremes For Customers The most popular company to work for in the USA. Article Change Your Entire Business... It Just Takes A Day... How to change your business in one day. Case Study 'The Start-Up Essays' Includes the key aspects of teams for start-ups. Book What We Can Learn From Procrastination Understand why you aren't doing it now. Article Mind The Gap Robert offers you the long-term fix for your business. Article How Shrinking Your Business Can Bring You More Profit And Happiness Robert suggests that downsizing might be the right thing to do. Article How To Run An Effective Board Robert's guide to how your boardroom should be run. Article The Dragons Giving You Their Top Tips Theo Paphitis and co. offer their advice to business owners. (15 mins) Video How To Succeed In A Highly Competitive Market Robert on how treating the customer better can bring success. Case Study Tom Peters: Energy, Passion & Innovation Hire the right people to innovate. Video Three Free Chapters From 'Kick-Start Your Business' A focus on operational strategy from Robert's book. Book Case Study - Bish Bash Bosh Robert Craven talks about how to become a better manager. Article View Your Marketing Effectiveness Rob questions you on how to win and keep customers. Video Seth Godin - The Linchpin Interview: become the indispensable member of your team. Audio The Innovation Cycle Stimulate innovation within your team in 3 months. Worksheet The Customer Experience Do you provide everything your customers want? (5 mins) Video Beating The Credit Crunch Robert's webinar on surviving the recession. (20 mins) Webinar How To Run A Brilliant PSF Create an atmosphere where people want to work and succeed. Worksheet Why The Dead Parrot Sketch Is So Important Do you treat your customers like this? (3mins) Video Thought Bubble - DIY, My Foot! Why DIY isn't working. (2 mins) Video Strategy Marketing and Teams Checklists Improve your strategy, marketing and team. Checklist Trying Harder Is Over-rated Robert explains why you shouldn't try to do it all yourself. Article             Recent articles   Ken Blanchard - Leading At A Higher Level May 14, 2012 The author of 'The One Minute Manager' talks about what makes a good leader when giving a presentation at The Drucker Institute. He has sold over 18 million books worldwide and is widely regarded as one of the world's most famous and popular business gurus.   Clay Shirky on How Processes Fail The Systems They Serve May 14, 2012 Clay Shirky talks about how the leadership of many news agencies will get continue to be ever reluctant to innovate. He highlights the problems this can create and the frustrations it can put on employees. This releuctance form leadership to innovates is relevant to all industries and not just journalism.   Your Life Is Your Business May 11, 2012   The Key Influencers Chart May 9, 2012 The Influencers Chart is way of getting the important people that will help your business grow down on one sheet of paper. You should create an action plan so that these people will help your business grow.   James Dyson on Innovation Apr 30, 2012 Here's a rare interview with James Dyson aboout bringing 'going it alone' and taking on the vacuum industry. He talks about financing his business, being innovative and tells the stories of how he came up with the ideas of his many inventions.   The FiMO and RECoIL Worksheets Apr 30, 2012 The FiMO (Finance, Marketing and Operations) and RECoIL (Resources, Experience, Controls and systems, Innovation and ideas and Leadership) worksheets will help you analyse the way your business is performing and look at how prepared the business is to grow. The worksheets are taken from Workbook 101 of The Directors' Centre coaching workbooks.   John Cleese On Creativity Apr 30, 2012   From The Bedroom To The Saleroom - From Start-Up To Successful Business Apr 12, 2012 Robert Craven interviews Richard and Abigail Bromwell's success with starting their own auctionhouse, Charterhouse Auctions, and going from bedroom to salesroom.   Bog Rolls and Revenue - A Case Study Mar 30, 2012 Robert tells the story of Source Supplies, who took a dull industry -cleaning supplies - and stood out amoung their competitors by doing great customer service. A great case study about a small business taking on the big businesses and beating them.   Business Gurus - A New Book From Robert Craven and Friends Mar 30, 2012 This is a great business theories referrence book. It profiles 28 of the leading business minds old and new, their theories, why they work and how they have helped specific businesses. Each Business Guru profile is written by leading British business minds.   more articles >>